Players who have visited a B.C. casino or community gaming centre are likely familiar with GameSense Advisors who staff GameSense Information Centres: They are a friendly presence to help players keep gambling fun through understanding how the games work, creating time and money limits and providing support to those who want to take a break.

GameSense Information Centres have been reconfigured to support the health and wellbeing of players and employees through decreased capacity and physical barriers, such as plexiglass, where required.

“Our GameSense Advisors are eager to be back on site after more than a year, to reconnect with players and support healthy play. GameSense Advisors are excellent listeners and whether players stop by the GameSense Information Centre to chat about their day, how the games work, or odds of winning, we know that these interactions result in players feeling more informed and connected to available resources, and further support if needed.”

– Dr. Jamie Wiebe, BCLC’s Director of Player Health

Some important tips for returning to gambling venues:

  • Know your time and spending limits before you get there
  • Take breaks, grab a snack or some fresh air
  • Treat it as a form of entertainment, not a way to make money
  • Take time to get to know the GameSense Advisor

You can also reach GameSense Advisors by telephone at 1-866-815-0222, or online chat on from 7 a.m. to 12 a.m. PST.

Learn more about how the games work, the odds and how to keep gambling fun at

About BCLC

BCLC is a provincial Crown corporation offering socially responsible gambling entertainment while generating more than $1 billion in provincial revenue last year that went back into health care, education and community groups across B.C.

For more information, contact:

Media Relations
[email protected]