Revised WLA RGF Submission Procedures 2024
After years of testing and feedback from state-regulated lotteries and state-licensed sports betting operators that have gone through the process of certifying to various certification levels of the WLA-RGF, a new online online submission process has been introduced in 2024. Submission for all levels of WLA-RGF certification needs to be completed via digitalRG.com. The online submission process enables a simplified and streamlined certification process for state-regulated lotteries and state-licensed sports betting operators, as well as for the Independent Assesment Panel and the WLA business offices.
To get access to the online submission platform, go to digitalRG.com and provide information about the level you wish to apply for. You will subsequently be contacted to set up your account. For a personalised demo and set up, simply book some time via calendly.com/silverfish/wla-demo.
The Seven Responsible Gaming Principles serve as the foundation for the WLA Responsible Gaming Framework (RGF). The WLA RGF consists of four levels of achievement and 10 Program elements. It outlines how lotteries can demonstrate their level of commitment to the WLA Responsible Gaming Principles. The WLA RGF allows for cultural and regional differences and is designed to complement and improve – not replace – the safeguards that individual lottery operators have in place.
Each of the four levels achievement reflects how successfully a lottery has implemented the RG Principles into its day-to-day operations. The more advanced the responsible gaming program, the higher the level of achievement.
All WLA members qualify for this level. By becoming a member of the WLA your lottery has agreed to embrace the WLA RG Principles. Hence the criteria for the level 1 certification have been fulfilled.
Members complete a self-assessment and determine what RG programs
need to be built to ensure the organization addresses all the
Principles.
Members need to develop a plan, a timetable and a budget to implement specific RG programs.
Members are implementing specific programs into their day-to-day operations and are continuously improving their programs.
The broad categories of commitments and actions that members must translate into actual programs are the 10 Program Elements of the RG Framework. The 10 Program elements are:
The WLA Responsible Gaming Framework (WLA RGF) Submission Guide 2019 provides you with everything you need to know in order to complete your submission for each level of the WLA RGF. This fifth edition of the guide will help you determine which level your lottery organization is qualified to apply for. The guide also lists the action items that need to be completed for submission at a given level. Included in this edition of the guide is also a description of the recertification process that will be of interest to a number of certified member lotteries seeking recertification.
Once you have selected the level appropriate for your organization, you must collect and organize the supporting documents that will be sent to the Responsible Gaming Framework Independent Assessment Panel (IAP) for review. The IAP will determine if the requirements for the applied for level have been met. The submission along with the supporting documents should be sent in electronic form to Mélissa Azam of the Montreal Office at [email protected].
The WLA RGF Submission Guide 2024
The forthcoming edition of the WLA Responsible Gaming Framework (WLA RGF) Submission Guide 2024 comprehensively documents the new, revised submission procedures for certifying to the WLA RGF.
In addition, the guide will provide you with everything you need to know in order to complete your submission for certification at each level of the WLA RGF, including support for determining which level your organization is qualified to apply for, and the action items that need to be completed for submission at a given level.
For state-regulated lotteries and state-licensed sports betting operators, recertifying to the WLA RGF, the new edition of the guide also includes a description of the WLA RGF recertification process using the new submission procedures.
The WLA Responsible Gaming Framework (WLA RGF) Submission Guide 2024 will be available from the WLA website shortly.
The submission deadlines are twice yearly – May 1 and October 1.
Submitting member lotteries will be certified to the WLA Responsible Gaming Framework (RGF) with the help of an independent assessment panel. This panel is comprised of a selection of international experts from the field of corporate social responsibility. As an independent body the Responsible Gaming Independent Assessment Panel (RGIAP) will review all submissions for the RGF levels 2–4 and will forward their certification recommendations to the WLA. Through the knowledge and expertise of the RGIAP, the WLA has a reliable and competent partner to aid them in evaluating all submissions and to help them render a correct and precise decision on certification. Their suggestions will also help submitting lotteries to optimize and continually improve their responsible gaming programs.
For a brief biography on the panel members continue here.
In order to give you a better picture of what the WLA Responsible Gaming Framework is and how it is implemented we have posted a number of the most frequently asked questions which have been asked by applicants in the past.
These can be accessed by proceeding here.
Please contact us if you have any further questions about WLA's Responsible Gaming Principles and the Responsible Gaming Framework.
