The year 2014 in review
The lottery business is unique in that it exists in the space between private and public sectors. In order for us to be successful, we need to be at home in both worlds. In the realm of private competitive business, we need to be innovative, creative, and courageous, in order to provide attractive and entertaining gaming products to our players. However, it matters not only how we develop our products, but also how we deliver them. In the public sector domain, we need to show patience, empathy, and respect, always mindful of the laws and cultural differences arising from jurisdiction to jurisdiction.