Tennessee Lottery temporarily closes claim centers at Nashville headquarters and district offices
Players can claim prizes less than $600 at retailer locations or mail in any prize claim
NASHVILLE, March 23, 2020 -- Tennessee Education Lottery (TEL) CEO Rebecca Hargrove today announced the claim centers at Nashville Headquarters and all District Offices are temporarily closed in response to Gov. Bill Lee’s Executive Order No. 17 and Nashville Mayor John Cooper’s “Safer at Home” order during the Coronavirus pandemic.
TEL District Offices are in Chattanooga, Memphis and Knoxville.
Players can continue to claim prizes less than $600 at retailer locations, or players can mail in any prize claim to avoid unnecessary trips.
“The most important thing right now is for all our players to take the appropriate precautions to stay safe and healthy. Players with winning tickets can rest assured their prizes will be paid,” Hargrove said.
Players should remember to sign the back of their tickets, and it is suggested to use registered mail when mailing claims. All mail-in claims must be postmarked before the expiration of the 180-day claim period for drawing-style games and 90 days after the announced instant game end date. All claims must be mailed to the Tennessee Education Lottery, P.O. Box 290636, Nashville, TN 37229-0636. Players should visit tnlottery.com for additional details.
Drawings will continue as scheduled, and game orders will continue to be filled and shipped to retailer locations.
Claim centers are tentatively scheduled to resume normal business operations April 6. By law, the prize expiration date cannot be extended.
About the Tennessee Education Lottery Corporation
The Tennessee Education Lottery Corporation operates entirely from the revenue it generates through the sale of its products. Since January 20, 2004, the Lottery has raised more than $5.25 billion to fund designated education programs, including college grants, scholarships, Drive to 55 initiatives and after-school programs. In addition to the educational beneficiaries, players have won more than $14.5 billion in prizes and Lottery retailers have earned more than $1.3 billion in retailer commissions.
For additional information, visit tnlottery.com and follow the TEL on Facebook, Twitter & Instagram.