“We are excited to introduce the e-claims portal to our players. We understand how important it is for our players to redeem their winnings, and this online option provides our players with an additional opportunity to do so.”
– Harold Mays, Acting Director of the Illinois Lottery
Players can access the e-claims portal on the Illinois Lottery website, through the When You Win page. To redeem a prize via e-claim, players must submit a claim form online along with a clear scanned image or photograph of the front and back of their winning ticket. Processing time is expected to be 3-4 weeks, and players will receive checks by mail at the address they provide during the submission process.
Players can still claim prizes in a number of other ways:
- Prizes of up to $600 can be redeemed in-store at Illinois Lottery retailers, funds subject to availability.
- Prizes of $601 and over may be submitted via mail or by appointment at an Illinois Lottery Claim Center.
The launch of the Illinois Lottery’s e-claims portal was part of a collaborative effort with the Illinois Department of Innovation & Technology (DoIT). DoIT's mission is to empower the State of Illinois through high-value, customer-centric technology by delivering best-in-class innovation to client agencies fostering collaboration and empowering employees to provide better services to residents, businesses, and visitors.
“The e-claims portal at the Illinois Lottery is another step in our digital modernization efforts at the State of Illinois. DoIT continually strives to improve user experience and enhance how the public interacts with state agencies through technology.”
– Jennifer Ricker, CIO and Acting Secretary at DoIT
The Illinois Lottery exists to generate funding for the Common School Fund, as well as good causes and capital projects in Illinois. During the first six months of the fiscal year, to the end of December 2020, players won over $1 billion in prizes, and the Illinois Lottery generated estimated proceeds to the State of $337 million.
About the Illinois Lottery
Founded in 1974, the Illinois Lottery has contributed over $21 billion (since 1985) to the state’s Common School Fund to assist K-12 public schools, as well as hundreds of millions of dollars to the Capital Projects Fund and to special causes like homelessness prevention, Illinois Veterans services, the fight against breast cancer, MS research, Alzheimer’s, Special Olympics, police memorials and assistance for people living with HIV/AIDS. In addition to playing in-store, the Illinois Lottery offers online and mobile play for all draw-based Illinois Lottery games at illinoislottery.com. Players must be at least 18 years old.
Media Contact
Jessica Perez (312) 965-4139
