Tabcorp Lotteries of Australia has been certified to the WLA Responsible Gaming Framework (WLA RGF) since 2012 and attained Level 4 WLA RGF certification in 2017, the highest level of certification attainable. They recently re-certified to WLA RGF Level 4, renewing their commitment to protect their players and to maintain their responsible gaming program on a path of continuous improvement. In this article, Tabcorp Lotteries provide an overview of their responsible gaming program and present their Lotteries Early Intervention Model, considered an industry best practice by the global gaming community.
The last twelve months has seen the way we work, live and play change dramatically in light of the global pandemic. At BCLC, we’ve pivoted our approach to business and accelerated our player health response to meet our players’ needs in a quickly changing societal context and entertainment landscape.
An evaluation of the addictive capacity of gambling, taking a predominantly clinical approach, is the subject of the winning project in the latest edition of the “ONCE International Responsible Gaming Competition” (Certamen Internacional de Juego Responsable de la ONCE).
Over the years, the notion of Corporate Social Responsibility (CSR) as it applies to the lottery sector has become much broader. Lotteries are increasingly looking beyond responsible gaming to assess their impact on the environment and the well-being of their employees and their communities at large. The WLA recently ran a survey of its members to gain insight into the priorities of their CSR programs and better understand how they are addressing the responsibility issues that fall outside the strict definition of responsible gaming.