6. Jul 2021
Tabcorp Lotteries Customer Care program
Tabcorp Lotteries of Australia has been certified to the WLA Responsible Gaming Framework (WLA RGF) since 2012 and attained Level 4 WLA RGF certification in 2017, the highest level of certification attainable. They recently re-certified to WLA RGF Level 4, renewing their commitment to protect their players and to maintain their responsible gaming program on a path of continuous improvement. In this article, Tabcorp Lotteries provide an overview of their responsible gaming program and present their Lotteries Early Intervention Model, considered an industry best practice by the global gaming community.