2004 Convention – Durban, South Africa
South Africa's National Lottery, Uthingo Management, hosted the first worldwide lottery conference ever staged in Africa. Organized around the theme of "Dream Africa", the 2004 WLA Convention and Trade Show focused on the three key topics of Growth, Innovation, and Reputation.
Saving the corporate soul
David Batstone is an entrepreneur, professor and award-winning journalist. He is currently Executive Editor of Sojourners magazine, and was a founding editor of Business 2.0 magazine. He is Professor of Social Ethics at the University of San Francisco and was named National Endowment for the Humanities Chair at that university for his work in technology and ethics.
Innovation and reputation in a cultural context
Dr. Bennett is a Director of the Intercultural Communication Institute in Portland, Oregon. He consults with corporations and other organizations around issues of domestic and global diversity, with an emphasis on the development of intercultural competence for global leadership. He is currently on the teaching faculties of the Tuck School of Business of Dartmouth University, the Boeing Leadership Center, and Eni Corporate University (Italy).
Building reputation and success
In her role as chief knowledge and research officer, Dr. Gaines-Ross leads Burson-Marsteller's thought leadership and research capability. She is one of the world's most widely recognized experts on CEO reputation. Dr. Gaines-Ross was a speaker at the 2003 World Economic Forum Governor's Meeting. She is the author of CEO Capital: A Guide to Building CEO Reputation and Success, published in January 2003.
Safeguarding financial operations
For more than 20 years Dr. Michael Gresalfi has provided strategic security management consulting services to international corporate clients, and to both American and international governmental agencies. His focus has included information security, threat reduction and risk management. Dr. Gresalfi received his PhD in Policy Making from the George Washington University, in Washington, DC.
IT and the future: the big picture
Daniel Hopping is IBM's Retail Executive Briefing Centre Manager. He has focused on the retail industry and has worked with retailers for the last 30 years specializing on the store, ergonomics, merchandising and the use of information to create decisions. He also manages alliances between retail-oriented university programs and IBM's Retail Industry organization and is the liaison to the IBM Store Systems Users Group.
Scoring the Golden Goal
Danny Jordaan is CEO of the South African Football Association. He was formerly the chairperson of the ANC in Port Elizabeth North, and the elected representative of the ANC to parliament for 1994 to 1997. He is a member of the FIFA Marketing and TV Board and also serves on the Branding and Communications working group of South Africa's International Marketing Council.
Betting exchange - The Tote for the future?
Per Kotschack and Göran Wessberg
Both presenters are from Svenska Spel. Per Kotschack is Vice President, Head of Sports Betting, and Göran Wessberg is Director, International Affairs.
Kjell Nordström is Professor at the Institute of International Business at the Stockholm School of Economics. His research and consulting focus is on corporate strategy, multinational corporations and globalization. Dr. Nordström is an influential thinker and futurist, and the co-author (with Jonas Ridderstråle) of the hugely successful Funky Business. Kjell sees consumers "condemned" to freedom of choice, and increasingly tribal in their behavior.
The Platinum Forum
Technology and the Changing Marketplace
moderated by June Roache, CEO, Lotteries Commission of South Australia.
Forum speakers were:
Bill Huntley, President - Systems, Scientific Games International, Inc.
Tom Little, Intralot, Inc
The Changing Face of the Lottery and the Role of Technology
W. Bruce Turner, President & CEO, GTECH Corporation
Technology & A Changing Marketplace
Hans Vigmostad, President and CEO, EssNet
Freedom of choice- the most imporant factor to cope with our challenges
Gold Contributors Session
New games, new challenges – creating our common future
Moderated by Risto Nieminen, CEO, Veikkaus Oy
Peter Bertilsson, President and CEO, Boss Media AB
Internet Gambling – trends today
Paul Howell, Executive Vice-President Worldwide Sales and Marketing, Oberthur Gaming Technologies
Emerging markets – New games, new challenges
Andreas Kohlmann, Leiter Entwicklung, Wincor Nixdorf International GmbH
Technology for new games - ready for the future!
Mark Poltarowicz, Product Manager Video Lotteries, Spielo
New Product Introduction: a 7-Point Checklist
Steven M. Saferin, President, Scientific Games Ventures and MDI Entertainment, Inc.
Entertainment – WIN or LOSE
Per Samuelson, President & CEO, Strålfors AB
Derick Wiesner, EMEA Marketing Manager, IBM Retail Store Solutions
Tomorrow's Vision. Delivered Today. Years of POS Leadership
Silver Contributors Workshop
Expanding the market: Finding the elasticity
Moderated by David Clark, Camelot Group plc
Andrew Chiesa, Trade Communication Manager, Olivetti Tecnost – Systems Division
Evolution of the point of sales
Jim Snow, Marketing Director, International Lottery & Totalizator Systems Inc.
Expanding the market
Jennifer Westbury, Vice President, Sales and Marketing, Pollard Banknote Limited
Expanding the Instant market
Focus on security
Presentations on various issues affecting the lottery and gaming sector
Michael J. Gresalfi, Ph.D., Security Consultant
International money laundering challenges
Dawid Muller, Corporate Services Director, Uthingo Management (Pty) Ltd.
Scams: coming to a lottery near you
Ed Stefan, CISSP, CISA, MCSE, Chief Information Officer, Multi-State Lottery Association; member of WLA's Security & Risk Management Committee
Phishing – it's not about trout
Security and the Internet – What are the possibilities?
Multi-jurisdictional game security models – a workshop
Morten Schjelderup, VP Concept Development, Norsk Tipping, Norway; past chairman of WLA's Security & Risk Management Committee
Case study on new network with interactive video terminals (IVT)
John Branscombe, Director, Security & Facilities, Camelot Group plc; Chairman of WLA's Security & Risk Management Committee
Keeping criminal hands out of the Lottery. A case history of an attempted fraud in the United Kingdom