Seminar in cooperation with the APLA

As the fastest growing lottery region globally, the Asia Pacific region is as diverse as it is innovative in meeting the challenge of lottery development in emerging markets as well as maximizing stakeholder returns in more established, mature lottery environments. The challenge of engaging our customers in a fast paced, connected world has never been greater.

This Seminar will focus on the key trends driving customer behavior in the digital space as well as more traditional retailing environments. This will be complemented by practical examples of how lotteries and supply partners are building closer connections with existing players and engaging potential customers.

The importance of secure, transparent operations will also be highlighted with a workshop session led by the Chair of the WLA Security and Risk Management Committee, Thierry Pujol. The workshop will include real life examples from APLA members which have attained the WLA Security Control Standards Certification and is not to be missed by those lotteries working towards or considering WLA Security Certification.

When?

The seminar will start with a welcome dinner on the evening of Monday, April 27, and end on Wednesday, April 29, 2015, with a closing dinner.

Where?

Seminar venue and accommodation:

Sheraton Mirage Resort & Spa *****
71 Seaworld Drive
Main Beach
Gold Coast, Queensland 4217 Australia
Phone: (+61 7) 5577 0000
Fax: (+61 7) 5577 0093
www.sheratonmiragegoldcoast.com 

Language

The seminar and sessions will be conducted in English only.

Costs

Full Delegate registration includes one admission to each of the following:

• Opening Dinner and Entertainment
• Business Program, workshops and catering
• Closing Dinner and Entertainment including transfers
• Networking event – half day tour including lunch

Best Practice Workshop Incentive

Members and Associate Members who attend the APLA Best Practice Case Study Workshop, to be conducted by Dr. Philip Zerrillo at 1pm on Tuesday 28th April, will be eligible for :

• APLA Member delegates – US$ 100.– voucher
• APLA Associate members – US$ 50.– voucher

These vouchers may be used for future APLA events – the 2015 Regional Conference or the 2016 Seminar.

Accompanying Persons

The registration fee for an Accompanying Person is US$ 300. Accompanying Persons must be associated with a Full Conference Delegate registration.

Accompanying Persons registration includes admission to each of the following:

• Opening Dinner and Entertainment
• Closing Dinner and Entertainment including transfers
• Networking event – half day tour including lunch

Registration

Fill in this registration form , one for each participant (Accompanying Person to fill a separate form), and send the form

via Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
or Fax: +65 6837 3083

For further information, please contact:

the WLA Business Office in Basel:

Nadia Bachorski, WLA
Event Coordinator
Phone: +41 61 284 1502 
Fax: +41 61 284 13 50
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.