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CSR/RG worldwide webinar week

20 September–24 September 2021
A WLA/EL event

The language of the event is English.
Live interpretation to Spanish and Portuguese is provided by CIBELAE.

There is no doubt that the pandemic has had a significant impact on all sectors including the lottery world. Our way of life has been totally transformed. But it is now time to look forward to a new reality, based on the lessons learned from the pandemic – a period of uncertainty but also of solidarity and reflection. It is the perfect time to look to a changed future.

In this webinar, participants will have the opportunity to hear from various speakers about the impact of COVID-19 on our lives, but also about the future developments and opportunities it has brought us.

We will focus on responsible gambling from a consumer and protection perspective, as well as on the topic of positive play. CSR is now more important than ever, and the focus will be on human rights and the environment, in the context of the EU Agenda 2050.

Every day during one week, special two-hour sessions will focus on:

  • A post-pandemic new era, insights from various international keynotes (Monday);
  • Customer behaviour (Tuesday);
  • CSR – Human Rights and Environment (Wednesday & Friday), and;
  • Advertising and Communication (Thursday)

Payments Collaborative Research Lead, International Gaming Institute, University of Las Vegas, US


Futurist, Strategic Advisor, ESG & Climate Risk Expert, Canada

Marie-Agathe NICOLI

Head of Brand Domain, Insights Division, Kantar, France


Former Human Rights Ombudswoman of Slovenia,
Senior Advisor of the President of Slovenia


Senior Manager, EY Italy


Member of the European Parliament, Finland

Dr. Richard WOOD

Principal and Founding Director, GamRes, Canada

Please note that this event is for WLA, EL, and CIBELAE members only.