Corporate Social Responsibility Committee

The Corporate Social Responsibility Committee was created in 2003 in response to a call from the General Assembly in Granada for the development of a social responsibility policy. The WLA Responsible Gaming Framework was established by this committee and adopted by the membership in Singapore in 2006. The Corporate Social Responsibility Committee manages the continuous development of the WLA Responsible Gaming Framework. They also oversee member accreditation to the Responsible Gaming Framework in accord with an Independent Assessment Panel (IAP) of CSR experts.


Lynne Roiter
WLA Secretary General

500, rue Sherbrooke Ouest
Montréal, Québec
H3A 3G6

[email protected]

Policy Group Members

  • Chris Lyman, Chief Executive Officer, Lotto New Zealand, New Zealand
  • Sarah Taylor, Executive Director, Hoosier Lottery, USA

Expert Working Group Members

The WLA Working Group plays a vital role assisting both the WLA Corporate Responsibility Committee and the Independent Assessment Panel with the evolution and maintenance of the WLA's responsible gaming program.

African Representative

  • Othmane Moudrik, Head of Strategic Development, La Marocaine des Jeux et des Sports (MDJS), Morocco

Asia Pacific Representatives

  • Kelly Bleakley, Senior Social Responsibility Manager, Lotto New Zealand, New Zealand
  • Tay Boon Khai, Head of Community Engagement and Responsible Gaming, Singapore Pools (Private) Limited, Singapore
  • Brian W.C. Uy, General Manager Beijing Office, HKJC Lotteries Limited, Hong Kong, China

European Representatives

  • Stefania Colombo, Global Sustainability Director, IGT Lottery, Italy
  • María Núñez García, Journalist, Press & Communications Secretary, SELAE, Spain
  • Vincent Perrotin, CSR Group Director, La Française des Jeux (FDJ), France

Latin America Representative

  • Sandra Conde Gomez de Freitas, General Manager, Banca de Cubierta Colectiva de Quinielas de Montevideo, Uruguay

North American Representative

  • Lou Ann Russell, Executive Vice-President, Marketing and Advertising, Tennessee Education Lottery Corporation, USA

Independent Assessment Panel

Submitting member lotteries will be certified to the WLA Responsible Gaming Framework (RGF) with the help of an independent assessment panel. This panel is comprised of a selection of international experts from the field of corporate social responsibility. As an independent body, the Responsible Gaming Independent Assessment Panel (RGIAP) will review all submissions for the RGF levels 2–4 and will forward their certification recommendations to the WLA. Through the knowledge and expertise of the RGIAP, the WLA has a reliable and competent partner to aid them in evaluating all submissions and to help them render a correct and precise decision on certification. Their suggestions will also help submitting lotteries to optimize and continually improve their responsible gaming programs.

Panel Responsibilities

  • Assess the information provided by the lottery.
  • Assess the quality of the assurance provided.
  • Designate the level the lottery has accomplished.
  • Give feedback to the lottery on their performance.

Panel Members

Anne Pattberg
Robert Ladouceur
Henry Chan
Anne Pattberg

Anne Pattberg is a long-time sustainability professional with broad experience and a record of successful cooperation with the lottery industry. From 2006 to 2011 she headed the sustainability department at Camelot Group plc, reporting direct to CEO Dianne Thompson. During that time she was also Chair of the European Lotteries Working Group on Responsible Gaming, and was instrumental in the development of both the WLA Responsible Gaming Framework and the EL Responsible Gaming Standard. After Camelot Anne worked for a number of years in a senior position at PwC Germany where she has advised DAX 30 and SME’s on sustainability issues and conducted a variety of assurance projects, also for many German lotteries. Since 2015 she owns her own Business PB Consulting GmbH and is continuously working with some of Germany’s largest companies on sustainability strategy, supply chain management topics, non-financial reporting etc. alongside her work as a chair for the WLA RG IAP.

Robert Ladouceur

Robert Ladouceur, Professor Emeritus at Laval University in Quebec, has achieved international acclaim for his work on gambling pathologies. The cognitive treatment developed by his team at Laval University is widely used around the world, and his Reno Model, developed with Alex Blaszczynski from the University of Sydney and Howard Shaffer of Harvard University as a science-based strategic framework for responsible gaming, is used as a benchmark for many gaming jurisdictions in designing their prevention programs. Dr. Ladouceur has been invited to present his work to the US presidential committee on gambling, and has received prestigious awards from academic institutions throughout the world for his work on problem gaming prevention and treatment management.

Henry Chan

Mr Henry Chan has over 35 years in the lottery industry and was the Executive Director, Betting of the Hong Kong Jockey Club for over 20 years. He was the elected Vice Chairman of the Asia Pacific Lottery Association at its founding in 2000 and was appointed to the New Media/Cross Border Committee of the World Lottery Association in 2001. He was elected Chairman of the Asia Pacific Lottery Association in 2004 and was re-elected for a second term in 2006. He also served on the Executive Committee of the World Lottery Association from 2004 to 2012. He was elected Vice President of the World Lottery Association in 2008 and Senior Vice President in 2010.