The Corporate Social Responsibility Committee was created in 2003 in response to a call from the General Assembly in Granada for the development of a social responsibility policy. The WLA Responsible Gaming Framework was established by this committee and adopted by the membership in Singapore in 2006. The Corporate Social Responsibility Committee manages the continuous development of the WLA Responsible Gaming Framework. They also oversee member accreditation to the Responsible Gaming Framework in accord with an Independent Assessment Panel (IAP) of CSR experts.
The WLA Working Group plays a vital role assisting both the WLA Corporate Responsibility Committee and the Independent Assessment Panel with the evolution and maintenance of the WLA's responsible gaming program.
Submitting member lotteries will be certified to the WLA Responsible
Gaming Framework (RGF) with the help of an independent assessment panel.
This panel is comprised of a selection of international experts from
the field of corporate social responsibility. As an independent body, the
Responsible Gaming Independent Assessment Panel (RGIAP) will review all
submissions for the RGF levels 2–4 and will forward their certification
recommendations to the WLA. Through the knowledge and expertise of the
RGIAP, the WLA has a reliable and competent partner to aid them in
evaluating all submissions and to help them render a correct and precise
decision on certification. Their suggestions will also help submitting
lotteries to optimize and continually improve their responsible gaming
Anne Pattberg is a long-time sustainability professional with broad experience and a record of successful cooperation with the lottery industry. From 2006 to 2011 she headed the sustainability department at Camelot Group plc, reporting direct to CEO Dianne Thompson. During that time she was also Chair of the European Lotteries Working Group on Responsible Gaming, and was instrumental in the development of both the WLA Responsible Gaming Framework and the EL Responsible Gaming Standard. After Camelot Anne worked for a number of years in a senior position at PwC Germany where she has advised DAX 30 and SME’s on sustainability issues and conducted a variety of assurance projects, also for many German lotteries. Since 2015 she owns her own Business PB Consulting GmbH and is continuously working with some of Germany’s largest companies on sustainability strategy, supply chain management topics, non-financial reporting etc. alongside her work as a chair for the WLA RG IAP.
Robert Ladouceur, Professor Emeritus at Laval University in Quebec, has achieved international acclaim for his work on gambling pathologies. The cognitive treatment developed by his team at Laval University is widely used around the world, and his Reno Model, developed with Alex Blaszczynski from the University of Sydney and Howard Shaffer of Harvard University as a science-based strategic framework for responsible gaming, is used as a benchmark for many gaming jurisdictions in designing their prevention programs. Dr. Ladouceur has been invited to present his work to the US presidential committee on gambling, and has received prestigious awards from academic institutions throughout the world for his work on problem gaming prevention and treatment management.
Mr Henry Chan has over 35 years in the lottery industry and was the Executive Director, Betting of the Hong Kong Jockey Club for over 20 years. He was the elected Vice Chairman of the Asia Pacific Lottery Association at its founding in 2000 and was appointed to the New Media/Cross Border Committee of the World Lottery Association in 2001. He was elected Chairman of the Asia Pacific Lottery Association in 2004 and was re-elected for a second term in 2006. He also served on the Executive Committee of the World Lottery Association from 2004 to 2012. He was elected Vice President of the World Lottery Association in 2008 and Senior Vice President in 2010.